Frequently Asked Questions

We base your asking price on evidence, not guesswork. We look at recent sold prices for similar homes nearby, what else is on the market right now, the condition and specification of your property, and the level of buyer demand.

The aim is a figure that draws strong interest in the first few weeks, because that early window is when most serious buyers are looking. Price too high and you risk sitting on the market and discounting later. Price it right and you create competition. We’ll walk you through the numbers so the figure makes sense to you.

If interest is slower than we’d hoped, we don’t just sit and wait. We review the listing with you and look at what actually makes a difference: the price, the photography, the headline, and how many viewings you’re getting.

We’ll give you honest feedback from viewings and from the wider market, then agree a clear plan. That might mean refreshing the marketing, adjusting the price, or going after a different group of buyers. You’ll always know where things stand and what we’re doing about it.

Yes. After every viewing we collect feedback from the buyer and pass it straight to you, so you’re never left wondering what people made of your home.

You’ll hear what buyers liked, any concerns they had, and whether they’re thinking about an offer. Picking up on patterns early, like a repeated comment about the kitchen or the price, means we can act quickly rather than weeks later.

Very. Accepting an offer is the halfway point, not the end, and this is where plenty of sales come unstuck without proper management.

We stay on top of the chain, chase solicitors and lenders, and keep everyone moving towards exchange and completion. If a problem comes up, we’ll flag it early and work to sort it. You’ll have a named contact who keeps you updated throughout, so the process stays under control.

Yes. Every listing is photographed and edited by professionals, never taken on a phone as an afterthought.

Photography is the biggest single factor in how many buyers click on your listing. We use proper equipment, wait for good light, and edit each image so your home looks its best on Rightmove, our website and social media.

Yes. Your home goes on Rightmove, the UK’s largest property portal and where most buyers start their search.

Rightmove gives you the widest reach, but it isn’t the only place we promote your home. We also feature it on our own website and across our social channels, so it reaches as many of the right buyers as possible.

Plenty of buyers aren’t local, so we don’t market as though they all are. We reach people moving from other regions through Rightmove’s national audience, targeted social media, and our own database of registered buyers.

Strong photography, video and a clear description matter even more for these buyers, because an out-of-area buyer often forms their whole first impression online before they ever visit. We make sure that impression is a good one.

Our marketing package is built to show your home at its best and get it in front of the right buyers. It usually includes professional photography and editing, a full property description, a floor plan, a listing on Rightmove and our own website, and promotion across our social media.

Depending on the property, we might also suggest video or other features to give your launch more impact. We’ll go through exactly what’s included for your home when we visit.

We check that buyers are serious and able to proceed before we take up your time with viewings.

That means understanding their position: whether they’re a cash buyer, have a mortgage agreed in principle, and whether they have a property to sell. Qualifying buyers properly means fewer wasted viewings for you and a much lower chance of a sale collapsing later.

Of course, and we’d often suggest it. Bright, well-lit photos make your home far more appealing than grey, rainy ones, so it’s worth holding out for good weather.

We’ll take our lead from you and the forecast. A short wait for better light nearly always pays off in stronger interest once your home is live.